Struggling kitchen salesperson seeks guidance and motivation to massively improve sales performance.

Before

"I have worked for the same independent Kitchen company for nearly two years and have been relatively successful. I have been on a Sales Training Course with a previous company and have had product training with my current company.

Recently, my Closing ratio has declined and, as a result, my income has dropped substantially. The company have just taken on an additional Kitchen Designer, who is very successful. I am now suffering severe self-doubt and peer-pressure.

Although my current income is sufficient, I rely on additional Commission earnings and Bonuses, to be able to afford additional things in life, e.g. meals out, occasional weekends away, a nice holiday etc.

My partner is getting anxious that unless my income improves, then with the rapidly increasing cost of living, we may get to a point where we cannot afford the mortgage. I have enjoyed my job, but I seem to have ‘lost my mojo’. My current Fear and Self-doubt has led me to consider changing jobs, however, the vacancies I’ve seen are a much lower basic wage, with no commission earnings and Sales is the only real area I know and have experience in.

I have thought about joining a competitor, but I have greater trust in my company’s product & service level, and I see that as a retrograde step. Aside from having to learn a whole new product range, I would prefer to sell a bespoke product rather than work for a national company at the ‘lower end’ of the market. Although I know what to do, I am lacking confidence and more often than not, ‘Dread’ the Close. I need a ‘leg-up’ and I crave for some new techniques and advice. "

After

"Previously, as a result of my declining Sales performance; I was consumed by anxiety and having difficulty sleeping at nights.

Now I look forward to my Sales role, armed with a suite of tools, techniques and anecdotal stories that help me overcome a variety of difficult situations.

I look forward to objection-handling and my confidence is sky-high. Sure, I don’t close every opportunity, but I know I have done as much as I can in those situations and no longer ‘beat myself up’ about it.

My conversion-rate has increased massively and, because I do everything I can for the Customer, asking for referrals is natural and they are now so easy to obtain, even when I haven’t closed a Sale. Previously I used to take on more appointments to try and increase sales, but this didn’t improve things, I tended to rush presentations because of time constraints and ended up exhausted.

Now I am in far more control, my income is excellent and I allow myself more time to enjoy with my partner, family and friends. This rejuvenates me and I no-longer have that ‘Sunday night/Monday morning feeling’ "